سياسة الخصوصية

1. Data We Collect

• Personal information: full name, phone number, and email address (when you register).
• Location and address: city, area, and detailed delivery address for your orders.
• Order details: restaurants and items ordered, quantities, prices, payment method, and notes.
• Device and usage data: device type, operating system, and push notification token to send order updates.

2. Why We Collect It

• To process your orders and send them to the selected restaurant.
• To coordinate delivery with restaurants and drivers.
• To communicate with you about order confirmations, status updates, and support issues.
• To improve platform quality and user experience.
• To prevent fraud and keep accounts secure.

3. How We Store and Protect Your Data

• We use secure cloud infrastructure via Supabase, with data encrypted in transit using HTTPS/TLS.
• Data access is limited to our trusted, authorized technical team.
• We use strong authentication (Supabase Auth) to protect user accounts.
• We do not store payment card details inside the app or on our servers.

4. Sharing Data With Third Parties

• We do not sell your personal data to any third party.
• We only share the necessary data with restaurants and drivers to fulfill your order.
• We may use service providers (hosting, notifications, analytics) under strict confidentiality obligations; they are not allowed to use your data for their own commercial purposes.

5. Your Rights

• You may request access to, correction of, or deletion of your data.
• You may request full deletion of your account and data by contacting us.
• We may retain some data for a limited period if required by law or to resolve disputes.

6. Updates

We may update this policy from time to time. You will be notified of material changes through the app or by email.

7. Contact

For questions or account deletion requests, contact us at:
support@talabna.net